Doing research for a project, I dove into Goleman’s assessment of how workers with high emotional intelligence are more valuable than those with high IQ & low EI. This is something I’ve known instinctively for awhile – if you can get along with people, be motivated and motivate, listen and communicate, then you’ll be good at your job. Goleman demonstrates real world examples of EI in action throughout the book. One engineering professor told his students about the five secrets to success: rapport, empathy, persuasion, cooperation, consensus building. On the first day of class, he has them work on all of the above, and the class ends up being the most creative and ambitious he’s ever taught.
Emotional competencies leading to success:
* initiative, drive, adaptability
* influence, leadership, political awareness
* empathy, self-confidence, developing others
Goleman’s adaption of emotional intelligence includes these emotional and social competencies: self-awareness, self-regulation, motivation, empathy, social skills.
For star performers of all jobs, emotional competence is twice as important as purely cognitive abilities.